What if my invoice is incorrect? If your invoice is incorrect, you should contact either your personal shopper or customer care via firstname.lastname@example.org immediately after you receive your invoice. We will then correct the invoice to the right amount. Related articles Is my solvency going to be checked? I would like to submit a complaint. What do I do? Is there a minimum purchase value, and what if I don't like something? What is a style session? Which methods of payment does The Cloakroom accept?