How can I delete/deactivate my profile? If you would like to delete your account, please contact our customer care at firstname.lastname@example.org. If we delete your account there is no possibility to restore this, however it is always possible to create a new profile on our website. Related articles How often will The Cloakroom send me a box? Why am I asked to upload pictures of myself? How does The Cloakroom work? How do I order a box? Which methods of payment does The Cloakroom accept?