I don't have a return label. If your box does not contain a return label, you can request one by contacting your personal shopper or customer care via firstname.lastname@example.org. They will gladly send you a return label upon request. Related articles I would like to submit a complaint. What do I do? How do I return my box? Is there a minimum purchase value, and what if I don't like something? How quickly will I receive my Cloakroom Box? Who will deliver my box?